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Product Owner Checklist

What is a Product Owner?

The Product Owner is one of the three accountabilities defined in Scrum.
What exactly is a Product Owner, and what are their specific responsibilities? The Scrum Guide defines the role as follows:

The Product Owner is accountable for maximizing the value of the product resulting from the work of the Scrum Team. How this is done may vary widely across organizations, Scrum Teams, and individuals.
The Product Owner is also accountable for effective Product Backlog management.

The Scrum Guide

A product is co-created with Developers and the Scrum Master. Within that collaboration, the Product Owner is the individual primarily accountable for the product’s ROI (Return on Investment).

The guide further elaborates:

For Product Owners to succeed, the entire organization must respect their decisions. These decisions are visible in the content and ordering of the Product Backlog, and through the inspectable Increment at the Sprint Review.
The Product Owner is one person, not a committee. The Product Owner may represent the needs of many stakeholders in the Product Backlog. Those wanting to change the Product Backlog can do so by trying to persuade the Product Owner.

The Scrum Guide

As stated, a single individual holds final accountability for the prioritization of Product Backlog items (PBIs). To fulfill the accountability of maximizing product value, they perform 'effective Product Backlog management,' which the Scrum Guide illustrates with the following examples:

  • Developing and explicitly communicating the Product Goal;
  • Creating and clearly communicating Product Backlog items;
  • Ordering Product Backlog items; and,
  • Ensuring that the Product Backlog is transparent, visible and understood.
The Scrum Guide

Product Backlog Items (PBIs) are the elements that make up the Product Backlog. All items must be sequenced according to priority. Determining this order is a vital responsibility of the Product Owner; even if the order is decided in collaboration with the Scrum Master, Developers, or stakeholders, the Product Owner remains solely accountable for the outcome. These decisions are made transparent through the content and ordering of the Product Backlog, as well as the inspectable Increment during the Sprint Review.

Additionally, 'developing and explicitly communicating the Product Goal' is a crucial part of the role. The Product Goal was introduced in the November 2020 update of the Scrum Guide. It describes a future state of the product which can serve as a target for the Scrum Team to plan against, and it is contained within the Product Backlog. You could say that Product Backlog items represent the 'What' needed to achieve the Product Goal. The Product Owner must develop the Product Goal by continuously evaluating business conditions, the organization’s overall strategic positioning, and market business value.

Are You a Product Owner?

The Product defined in the Scrum Guide is not limited to software or physical items. It could be a service or something even more abstract. In any case, Scrum requires one individual to be the Product Owner. Here, we present a Product Owner Checklist for those who are about to take on the role or are currently in it. While these points focus on the fundamentals found in the Scrum Guide, your first goal should be to answer "Yes" to all of them.

  • Is one Product Owner accountable for each single Product Backlog?
  • Is the Product Backlog accessible to everyone on the Scrum Team at all times?
  • Is the Product Goal explicitly defined within the Product Backlog?
  • Does the Product Goal describe the future state of the product and serve as the Scrum Team's long-term objective?
  • Are there clear criteria for prioritizing Product Backlog Items?
  • Are the Product Backlog Items sequenced according to priority?
  • Does the team dedicate roughly 10% of total Sprint time to Product Backlog Refinement?
  • During refinement, are items planned for selection in the near future broken down and clarified to be small and detailed enough for a Sprint?
  • Are Developers and stakeholders involved in creating and ordering Product Backlog Items during refinement?
  • Does the Product Owner assist Developers in assessing the size of the work during refinement?
  • Before starting Sprint Planning, do the Product Owner and Developers review the most important Product Backlog Items and how they relate to the Product Goal?
  • During Sprint Planning, do the Product Owner and Developers perform additional refinement as needed?
  • During Sprint Planning, do the Product Owner and Developers collaborate to select the items to be included in the Sprint Backlog?
  • Before Sprint Planning concludes, do the Product Owner and Developers define a Sprint Goal that moves toward the Product Goal?
  • During the Sprint, does the Product Owner communicate frequently with the Scrum Master, Developers, and stakeholders?
  • During the Sprint, does the Product Owner avoid making changes or additions that would jeopardize the Sprint Goal?
  • If the Product Owner is actively working on items in the Sprint Backlog, do they participate in the Daily Scrum as a Developer?
  • Does the Product Owner cancel the Sprint if the Sprint Goal becomes obsolete?
  • Do the Scrum Team and key stakeholders participate in the Sprint Review?
  • During the Sprint Review, do participants discuss the progress toward the Product Goal?
  • During the Sprint Review, do participants inspect valuable Increments that meet the Definition of Done?
  • Is the Sprint Review conducted as a working session?
  • Before the Sprint Review ends, do participants decide on adaptations for future plans?
  • Does the Product Owner participate in the Sprint Retrospective as a member of the Scrum Team?
  • Does the Product Owner make release decisions regarding single or multiple Increments?

How did you do? Even focusing on the basics, the Product Owner's role is multifaceted, and the necessary skills and knowledge vary depending on the product. Being a Product Owner is a demanding role, but passion for the product is more important than anything else. With the support of your Scrum Master, Developers, and stakeholders, let's grow together with your product.

How to Systematically Learn the Product Owner Role

Odd-e Japan offers Certified Scrum Product Owner® (CSPO®) training, a Scrum Alliance® certified program.

Courses are led by Kazumasa Ebata (ebacky), CEO of Odd-e Japan and a Certified Scrum Trainer® (CST®). We also frequently host sessions with guest trainers from overseas.

The CSPO® training conducted by Kazumasa Ebata (ebacky) uses an approach where the agenda is co-created with the participants. (*This flexible, participant-driven style, without a fixed agenda, is reserved for highly experienced CSTs®). Below are examples of topics covered in past sessions:

  • Introduction
  • History
  • Scrum Overview
  • Scrum Roles
  • Scrum Events (Ceremonies)
  • Scrum Artifacts
  • Role Play
  • Product Discovery
  • Initial Product Backlog Creation
  • Product Backlog Maintenance
  • Minimum Expectations During a Sprint
  • Collaboration with the Team
  • Acceptance Criteria and 'Done'
  • Technology & Engineering
  • Scaling Scrum
Odd-e Japan Official Training

By attending CSPO® training, you will gain foundational knowledge and insights such as:

  • Become a (more effective) Product Owner for your organization and team.
  • Develop the skills to serve as a (better) Product Owner for your team.
  • Experience the real-world challenges of making tough decisions during Product Backlog creation and prioritization.
  • Enhance your contributions as a Scrum Team member.
  • Develop the skills to serve as a (better) Scrum Master for your team.
  • Effectively explain Scrum to others in your capacity as a Product Owner.
  • Gain the ability to effectively manage and control scope in product development.
  • Learn how to measure and reduce 'time-to-market' through Scrum practice.
  • Identify common illusions and pitfalls that people face during product development through experiential learning.
  • Gain actionable insights for improving project management and product development, even if you cannot immediately implement full Scrum.
Odd-e Japan Official Training